FAQ’s

  • How can I place an order? Placing an order is easy. Simply browse our collection on the website, select the desired items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order. If you need assistance, our customer support team is available to guide you through the process.
  • What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. You can select your preferred payment option during the checkout process.
  • Do you offer international shipping? Currently, we only offer shipping within the United States. We do not provide international shipping services. We apologize for any inconvenience this may cause.
  • What is your return policy? We offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Please review our Return and Refund Policy for more details on eligibility, procedures, and timelines.
  • How long does it take to receive my order? We strive to process and ship orders as quickly as possible. Our estimated delivery time within the United States is typically between 3 to 7 business days from the date of order confirmation, depending on your location. Please note that delivery times may vary due to factors beyond our control.
  • Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package and get real-time updates on its delivery status.
  • What if my item arrives damaged? We take great care in packaging and shipping our products to ensure they arrive in pristine condition. However, if your item arrives damaged, please contact our customer support team immediately. We will assist you in resolving the issue and arranging a replacement or refund.
  • Can I cancel or modify my order? We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
  • Do you offer wholesale or bulk pricing? We may offer wholesale or bulk pricing for certain items or quantities. If you are interested in making a wholesale or bulk purchase, please reach out to our customer support team or email us at [email protected] for further information.
  • How can I contact customer support? Our customer support team is ready to assist you. You can reach us via email at [email protected] or by calling our customer support hotline at +1 551-220-9033.