This policy is applicable to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Customers are responsible for covering the shipping fee for their orders. The shipping cost will be displayed on the checkout page when you proceed with your order.
- Standard shipping cost: $5.99
- Express shipping cost: $22.99
All prices and figures are in US dollars.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR STANDARD SHIPPING FOR USA
Generally, shipments are in transit for 5 – 7 business day (Monday to Friday).
Order cut off time will be 05:00 PM Eastern Standard Time (New York).
Order handling time is 0 – 1 business day (Monday to Friday).
C. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR EXPRESS SHIPPING FOR USA
Generally, shipments are in transit for 2 – 3 business day (Monday to Friday).
Order cut off time will be 05:00 PM Eastern Standard Time (New York).
Order handling time is 0 – 1 business day (Monday to Friday).
D. DELIVERY TERMS
We use the UPS, USPS, DHL, FedEx to deliver the product.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected].
F. CANCELLATIONS
If you change your mind before you have received your order, we are unable to accept cancellations at any time after 24 hours after you have placed an order
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
H. Return Address:
Phone number: +1 551-220-9033
Email: [email protected]
Address: 1345 Seaboard Industrial Blvd, Atlanta, GA 30318, USA